Cities based on the clouds
I was born in Buenos Aires in 1981, even though I sometimes wish I was a world citizen. Some time ago, I began to think of ..
I was born in Buenos Aires in 1981, even though I sometimes wish I was a world citizen. Some time ago, I began to think of ..
Two major problems afflicting customer centers have to do with the quality of information available for phone customer ..
With the explosion and adoption of mobile devices, tablets , the emerging wearables (technological devices to wear) such as ..
Couple of years ago, I began my investigation on the reason for low (if not poor) quality customer service. Product of ..
I still remember not long ago, each time new software was planned, designed and developed in order to improve company’s ..
Common sense can be misleading: what appears as obvious is always much more complex than it seems. The technology today is a ..