Knowledgeable agents: customer experience operators
Two major problems afflicting customer centers have to do with the quality of information available for phone customer ..
Two major problems afflicting customer centers have to do with the quality of information available for phone customer ..
With the explosion and adoption of mobile devices, tablets , the emerging wearables (technological devices to wear) such as ..
In April 2014, I was surprised by an email that said: “Thank you for your continued support and partnership with ..