The Industrial Internet of Things
Once again, on July 2016, I participated in Microsoft’s Worldwide Partner Conference nternational conference. This ..
Once again, on July 2016, I participated in Microsoft’s Worldwide Partner Conference nternational conference. This ..
I was born in Buenos Aires in 1981, even though I sometimes wish I was a world citizen. Some time ago, I began to think of ..
Two major problems afflicting customer centers have to do with the quality of information available for phone customer ..
With the explosion and adoption of mobile devices, tablets , the emerging wearables (technological devices to wear) such as ..
Couple of years ago, I began my investigation on the reason for low (if not poor) quality customer service. Product of ..
It took only a tiny stone and it was a knockout. David beat Goliath and of course, loud laughter ceased when the underdog ..
I still remember not long ago, each time new software was planned, designed and developed in order to improve company’s ..
In April 2014, I was surprised by an email that said: “Thank you for your continued support and partnership with ..
The idea of the cloud has become common, but many companies still struggle with how to embrace the new technology within ..